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Frequently Asked Questions
Common roles include executive/personal assistants, customer support, appointment setters, sales development reps, marketing ops, social media managers, bookkeeping/AP/AR support, real‑estate VAs, e‑commerce ops, data entry/QA, project coordinators, and more. Tell us your stack and SLAs—we’ll match accordingly.
We prescreen for experience, communication, remote‑work discipline, equipment/internet readiness, and culture fit. Role‑specific skills tests and structured interviews ensure baseline capability; optional client‑authored tasks mimic your real workflows.
Our remote staff are well‑educated, fluent in English, and speak with a relatively neutral U.S. accent. They’re also highly aligned with Western business culture. We’re happy to schedule sample/test calls so you can assess fit first‑hand.
Talent sourcing and vetting, HR/payroll administration in the Philippines, Account Management, basic training coordination, and regular reporting. Any role‑specific software, premium benefits, or specialized training can be scoped separately.
Transparent, all‑in rates based on role, experience, schedule, and coverage (e.g., nights/weekends). We’ll provide a written quote with inclusions before you decide.
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